Before requesting a voice
Review the existing catalog and test likely choices with representative names, numbers, accents, and speaking pace. A voice that sounds good in a short preview may behave differently during a real workflow.Request an ElevenLabs voice
If an ElevenLabs voice is not available, contact Vida Support and provide:- the ElevenLabs voice ID
- the voice name
- the Vida account that should receive access
- the intended language and use case