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To use application-to-person SMS on US carrier networks, register the business and texting use case represented by your Vida Agent. While signed in to Vida, open Enable SMS Capabilities and provide the requested business, use-case, and consent information.

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Next Steps

Carrier review time varies. Vida will provide status updates as the registration moves through review. Do not publish an SMS workflow until the sending number is approved and a real opt-in test succeeds.

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Keep in mind

Configure the Agent to identify the represented business, honor opt-out requests, and send only messages covered by the approved use case and customer consent.