Vida’s platform offers powerful white-label capabilities that allow resellers to deliver a fully branded experience for their customers. With flexible configurations, you can customize everything from domains and email settings to billing and mobile apps, ensuring your brand takes center stage.

Key White-Label Features

1. Customer App Domains

Host the customer-facing interface under a domain you control. This ensures that your customers access the platform through a URL branded with your organization, enhancing trust and providing a consistent user experience.

2. Customer Email Domains

Your AI agents can send emails from your brand’s domain, reinforcing brand identity in every communication. Whether it’s transactional emails or outreach, messages will come from addresses like agent@yourdomain.com.

3. Custom SIP Settings

Apply custom SIP configurations across all your sub-organizations or customers. This flexibility ensures that SIP settings align with your specific infrastructure or operational needs.

4. Bring Your Own Stripe Account

Integrate your Stripe account to manage billing and payments. Vida handles the processing on your behalf, enabling you to charge and bill your customers seamlessly while maintaining control over the financial transactions.

5. Bring Your Own Twilio Account

If you prefer not to use Vida’s phone numbers, you can bring your own provider via Twilio. This lets you maintain consistency with your existing phone number setup and infrastructure while leveraging Vida’s powerful AI capabilities.

6. Custom Branded Mobile Apps

Deliver a generically branded mobile app to your customers. Vida can create white-label mobile apps without Vida’s branding, allowing you to provide a polished app experience under your own brand.


Benefits of White-Labeling Vida’s Platform

  • Brand Consistency: Maintain your branding across all touchpoints, from domains and emails to apps and communications.
  • Customer Trust: Build trust by presenting a unified, professional presence under your own brand.
  • Flexibility: Adapt the platform to suit your infrastructure and operational preferences.
  • Revenue Control: Manage billing directly with your own Stripe integration, giving you full control over customer charges.
  • Scalability: White-label features are designed to scale with your business, whether you’re managing a few customers or many.

How to Get Started

White-labeling is easy with Vida’s platform. Follow these steps to set up your custom branding:

  1. Domain Configuration: Work with your Vida representative to configure your customer-facing domain.
  2. Email Settings: Provide your domain details for email integration.
  3. SIP and Twilio: Share your SIP or Twilio account configurations for custom call handling.
  4. Stripe Setup: Connect your Stripe account through the Vida dashboard.
  5. Mobile App Branding: Collaborate with our team to create a custom-branded mobile app for your customers.

By leveraging Vida’s comprehensive white-label features, you can offer a seamless, branded experience that puts your organization front and center. Ready to make the platform your own? Contact us today to learn more and get started.