Welcome to the Vida Functions section! Here, you can explore the various actions that Vida AI phone agents can perform to enhance your business communications.

Available Functions:

  • Webhooks: Fetch dynamic information from your backend systems, such as current product availability, pricing, or service details.
  • Call Transfer: Transfer calls to human employees for complex queries or immediate assistance.
  • Take a Message: Record messages from customers when specific staff members are unavailable, ensuring no important information is missed.
  • Send Email: Automatically send email notifications to team members about important calls, inquiries, or bookings.
  • Schedule: Integrate with Google Calendar to automatically schedule appointments, consultations, or other events, reducing the need for manual follow-up.
  • Request Payment: Give your agent the ability to request payment before it performs another action..

Setting Up Functions

You can edit your agent’s functions by logging into your account and clicking the “Edit agent” button on the left-side navigation.

Agent functions

Each function can be configured to meet your specific needs, providing a seamless and efficient experience for your customers.

Explore our functions to see how Vida can transform your business interactions!