Skip to main content
A Vida Computer Agent completes work in software, not just conversations. It can use connected skills, a browser, files, memory, and other tools to carry out a defined task and return evidence of what happened.

​
Computer Agents and conversational Agents

Both use Vida Agent instructions and intelligence settings, but they are designed for different kinds of work.

​
How they work together

A conversational Agent can delegate work to a Computer Agent with the Browser or Computer function. This lets the conversational Agent stay focused on the customer while the Computer Agent handles work in another system. For example, a voice Agent can collect a caller’s information and ask a Computer Agent to update an account, research an issue, or complete a prepared browser workflow.

​
Good Computer Agent work

Computer Agents are most useful for work with a clear outcome and a way to verify success, such as:
  • reviewing account activity and preparing an operations summary
  • updating records across connected systems
  • performing a repeatable browser workflow
  • monitoring an inbox or shared channel and handling approved requests
  • preparing files, research, or reports
  • running scheduled checks and reporting material changes
Start with a narrow workflow. Add more access and autonomy only after the Agent consistently produces the right result.
Building or operating Computer Agents through the API? See Computer Agent configuration.