Features
The Features Powering Vida’s
AI Agent Operating System OS
Leverage AI to handle calls, capture opportunities, and enhance customer interactions. Increase revenue, improve productivity, and deliver
exceptional service.
exceptional service.
core capabilities
AI Agents That Do the Work
Vida’s AI Agent OS automates business communication and workflows with speed and accuracy.
Voice & Messaging: Manage calls, texts, and chats from one system. Automate: Handle scheduling, follow-ups, and payments. CRM Optimization: Keep data clean and actionable. Integrations: Connect CRMs, APIs, and schedulers in real time. Monitoring: Track every interaction with unified analytics.
Voice & Messaging: Manage calls, texts, and chats from one system. Automate: Handle scheduling, follow-ups, and payments. CRM Optimization: Keep data clean and actionable. Integrations: Connect CRMs, APIs, and schedulers in real time. Monitoring: Track every interaction with unified analytics.
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Built for Speed and Scale
Deploy in Days
Launch phone agents in minutes, not months, with no-code tools and built-in scalability.
Fast Setup: Quickly deploy tech with Crawl → Walk → Run process. Connect: Instantly connect CRMs, schedulers, and payments. Flexible Billing: Scale with outcome-based pricing. Built-In QA: Access real-time analytics and observability.
Fast Setup: Quickly deploy tech with Crawl → Walk → Run process. Connect: Instantly connect CRMs, schedulers, and payments. Flexible Billing: Scale with outcome-based pricing. Built-In QA: Access real-time analytics and observability.
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Enterprise Strength, Simplified
Secure, Compliant, and Always On
Enterprise-grade security and reliability built to scale.
STIR/SHAKEN & TCPA: Verified, compliant communication. Data Privacy: Encryption and strict data separation. HIPAA Ready: Full compliance and BAA available. Multi-Tenant: Manage thousands of agents from one dashboard. Reliable: 99.99% uptime and automated failover.
STIR/SHAKEN & TCPA: Verified, compliant communication. Data Privacy: Encryption and strict data separation. HIPAA Ready: Full compliance and BAA available. Multi-Tenant: Manage thousands of agents from one dashboard. Reliable: 99.99% uptime and automated failover.
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Fully Featured AI Agent Operating System
Agent Features
Take a Message
Capture important information and ensure no calls, texts, or emails go unanswered.
Contact Personalization
Enable your AI agent to recognize contacts and offer personalized communications.
Outbound Communication
Leverage voice, chat, and email to communicate with leads and customers.
Routing
Automatically route inbound communications to the right agent, territory, or partner.
Embeddable
Add Vida agents directly into your website or applications where you already work.
Platform Features
White Label
The AI Agent OS can be styled to offer your customers a seamless brand experience.
Client Billing
Resellers can manage billing for your AI agent services with custom onboarding flows.
Developer API
Vida’s platform offers powerful APIs, so you can embed AI Agents in your ecosystem.
Agent Templates
Launch faster with templates that match your business processes and data sources.
Agent Synchronization
Easily manage a few or thousands of agents by keeping their prompts in sync.
HIPAA Availability
For enterprises who need redaction and deal with sensitive or protected information.
Omnichannel Metrics
Keep your voice, text, email, and chat data and metrics unified from a single source.
Logging and Access Control
Protect sensitive data with role-based access controls and comprehensive logging.
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