Vida is the AI Agent Operating System — a platform for building and managing AI omnichannel phone agents. Whether you're a small business or an enterprise, Vida Agents answer calls, texts, and messages instantly, 24/7, with enterprise-grade reliability.

What is an Omnichannel Agent?

All Vida Agents are omnichannel by default. That means they can send and receive communications across multiple channels — including voice phone calls, texts, emails, web chat, and even web calls. No matter where your customers reach out, your agent can respond instantly and consistently.

What is an AI Agent Operating System?

An AI Agent Operating System (OS) is a complete suite of tools that lets you and your team create, deploy, and manage AI agents across every channel. It includes everything needed to build agents, sync agents, connect data sources, monitor performance, and scale securely — all in one place. The OS powers your agents and gives your team and enterprise full control over how they work.

What is a Vida number?

A Vida Number is your dedicated AI-powered phone line. Every call or text to this number goes directly to your Vida Agent, so your business is always reachable. By signing up for a Vida subscription, you will have the option to select a local Vida number.

What can Vida Agents do?

Vida Agents can do whatever you tell them to do. Common use cases include qualify leads, schedule appointments, handle support requests, handle intake forms, triage leads, after-hours support, and much more. They integrate with your existing tools to keep everything in sync, giving your team more time to focus on what matters.

How do I create a Vida Agent?

To create a Vida agent simply describe what you want your agent to do, choose a number, and you're ready to go. Vida's no-code interface handles the rest. No setup complexity, no coding required.

Can Vida work with my existing business systems?

Yes. Vida connects to your calendars, CRMs, ticketing systems, webhooks, and can even work with custom integrations through our API and native connectors. Your agents fit seamlessly into your workflow, not the other way around.

Is my phone number safe with Vida?

Yes. You can forward calls to Vida to protect your main line from spam and missed calls. Your number stays yours. Vida simply ensures it's always answered.

Can I use Vida with my existing cell number?

Yes. You can forward calls from your mobile number to your Vida Agent. Contacts will still reach you directly, while new or unknown callers can be routed to your agent. Setup takes just a minute in the OS.

Can my Vida Agent handle text messages sent to my personal cell number?

No. Your Vida Agent can only send and receive texts through your dedicated Vida Number. However, you can still forward calls from your personal number to your agent for full call coverage.

Is Vida HIPAA compliant?

Yes. Vida signs BAAs and Vida's infrastructure and data-handling processes are designed to meet HIPAA requirements for safeguarding Protected Health Information (PHI). We maintain strict encryption, access control, and audit protocols to ensure compliance for healthcare-related use cases. All ePHI is redacted and not stored on HIPAA accounts.

Is Vida SOC2 certified?

Yes. Vida undergoes regular independent SOC 2 Type II audits to verify that our systems meet rigorous standards for security, availability, and confidentiality. These reports confirm that Vida follows industry best practices for data protection and operational integrity.

Does Vida manage telecom compliance?

Yes. Vida abides by all STIR/SHAKEN and TCR policies, and automatically manages telecom and messaging compliance. This includes carrier registration, A2P 10DLC verification, and opt-in/opt-out handling — to keep your communications compliant with FCC, TCPA, and carrier regulations. This ensures your agents operate legally and reliably across all supported channels.

Can outbound calls be made from the agent?

Yes, outbound calls can be made using the Vida OS. Outbound calls can be initiated via API, CRM Integration, or via the front-end UI using a .csv file.

Can outbound SMS/text messages be sent from the agent?

Yes, outbound text messages can be sent using the Vida OS. Outbound text messages can be initiated via API, CRM Integration, or via the front-end UI using a .csv file.

AI Agents for Automotive

24/7 AI Call Answering for Automotive Dealerships and Repair Shops

In today’s competitive automotive industry, every missed call is a missed opportunity. Vida’s AI call answering keeps your business available 24/7, helping you capture leads, book appointments, and exceed customer expectations—even when your team is busy.

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Call the Vida Demo Agent

Stop Losing Customers to Missed Calls

Take control of your dealership’s growth. Customers expect prompt, professional service—Vida ensures you’re always available, turning every call into a valuable opportunity.

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Be Available 24/7

Whether it’s during or after business hours, Agents answers calls promptly, ensuring customers are attended to.

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Turn Inquiries into Revenue

From booking service appointments to quoting parts, Vida helps move customers closer to a purchase decision.

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Elevate Your Professional Image

Show customers you’re serious about their needs with quick, reliable, and professional call handling.

SMART

Intelligent Scheduling, Tailored for the Automotive Industry

Vida’s AI integrates seamlessly with your scheduling tools, making it effortless for customers to book appointments over the phone. Whether it’s an oil change, brake service, or unexpected repair, Vida ensures your shop stays busy and your customers stay happy.

By automating appointment bookings, you can focus on delivering exceptional service while Vida keeps your calendar organized and full.

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Customer service chat with Acme Auto about scheduling an appointment

MEMORABLE

Deliver Memorable Customer Experiences that Drive Loyalty

Impress your customers from the first interaction. Vida’s AI is conversational, intuitive, and trained to match your business’s unique voice. It provides instant responses, minimizes hold times, and ensures callers always feel heard and valued.

Build trust and loyalty by delivering a polished and professional experience every time.

QUICK

Speed up Parts and Inventory Inquiries with an AI Agent

Answering parts inquiries can be time-consuming. Vida’s AI streamlines the process by providing quick answers to availability questions and routing calls to the right team member when needed. This ensures your team spends less time on routine calls and more time helping customers in the shop.

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Customer service chat with warranty confirmation and service options

SIMPLE

Put Your Dealership's Lead Management on Autopilot

Your leads are the lifeblood of your business, and Vida ensures none slip through the cracks. By automating lead capture and follow-up, Vida’s AI turns phone inquiries into actionable opportunities. It integrates seamlessly with your CRM, organizing customer data and helping you prioritize the hottest leads.

Improve Revenue Across Your Business

Answer every call, automate operations, and give your customers AI agents that work — billed on your invoice.

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Why Automotive Businesses Choose Vida

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Customizable Call Flows

Tailor Vida’s AI to reflect your unique business operations.

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CRM and Tool Integration

Streamline your workflow by syncing Vida with your existing software.

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Performance Analytics

Access detailed insights to monitor and improve call performance.

Multi-Language Support

Connect with customers in their preferred language.

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Scalable Solution

From small garages to multi-location dealerships, Vida grows with you.

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Robust Security

Ensure customer data is secure with enterprise-grade protection and compliance.

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Frequently Asked Questions

Get answers to common questions about deploying AI agents.

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