Vida is the AI Agent Operating System — a platform for building and managing AI omnichannel phone agents. Whether you're a small business or an enterprise, Vida Agents answer calls, texts, and messages instantly, 24/7, with enterprise-grade reliability.

What is an Omnichannel Agent?

All Vida Agents are omnichannel by default. That means they can send and receive communications across multiple channels — including voice phone calls, texts, emails, web chat, and even web calls. No matter where your customers reach out, your agent can respond instantly and consistently.

What is an AI Agent Operating System?

An AI Agent Operating System (OS) is a complete suite of tools that lets you and your team create, deploy, and manage AI agents across every channel. It includes everything needed to build agents, sync agents, connect data sources, monitor performance, and scale securely — all in one place. The OS powers your agents and gives your team and enterprise full control over how they work.

What is a Vida number?

A Vida Number is your dedicated AI-powered phone line. Every call or text to this number goes directly to your Vida Agent, so your business is always reachable. By signing up for a Vida subscription, you will have the option to select a local Vida number.

What can Vida Agents do?

Vida Agents can do whatever you tell them to do. Common use cases include qualify leads, schedule appointments, handle support requests, handle intake forms, triage leads, after-hours support, and much more. They integrate with your existing tools to keep everything in sync, giving your team more time to focus on what matters.

How do I create a Vida Agent?

To create a Vida agent simply describe what you want your agent to do, choose a number, and you're ready to go. Vida's no-code interface handles the rest. No setup complexity, no coding required.

Can Vida work with my existing business systems?

Yes. Vida connects to your calendars, CRMs, ticketing systems, webhooks, and can even work with custom integrations through our API and native connectors. Your agents fit seamlessly into your workflow, not the other way around.

Is my phone number safe with Vida?

Yes. You can forward calls to Vida to protect your main line from spam and missed calls. Your number stays yours. Vida simply ensures it's always answered.

Can I use Vida with my existing cell number?

Yes. You can forward calls from your mobile number to your Vida Agent. Contacts will still reach you directly, while new or unknown callers can be routed to your agent. Setup takes just a minute in the OS.

Can my Vida Agent handle text messages sent to my personal cell number?

No. Your Vida Agent can only send and receive texts through your dedicated Vida Number. However, you can still forward calls from your personal number to your agent for full call coverage.

Is Vida HIPAA compliant?

Yes. Vida signs BAAs and Vida's infrastructure and data-handling processes are designed to meet HIPAA requirements for safeguarding Protected Health Information (PHI). We maintain strict encryption, access control, and audit protocols to ensure compliance for healthcare-related use cases. All ePHI is redacted and not stored on HIPAA accounts.

Is Vida SOC2 certified?

Yes. Vida undergoes regular independent SOC 2 Type II audits to verify that our systems meet rigorous standards for security, availability, and confidentiality. These reports confirm that Vida follows industry best practices for data protection and operational integrity.

Does Vida manage telecom compliance?

Yes. Vida abides by all STIR/SHAKEN and TCR policies, and automatically manages telecom and messaging compliance. This includes carrier registration, A2P 10DLC verification, and opt-in/opt-out handling — to keep your communications compliant with FCC, TCPA, and carrier regulations. This ensures your agents operate legally and reliably across all supported channels.

Can outbound calls be made from the agent?

Yes, outbound calls can be made using the Vida OS. Outbound calls can be initiated via API, CRM Integration, or via the front-end UI using a .csv file.

Can outbound SMS/text messages be sent from the agent?

Yes, outbound text messages can be sent using the Vida OS. Outbound text messages can be initiated via API, CRM Integration, or via the front-end UI using a .csv file.

AI Agents For Legal

24/7 AI Call Answering and Client Scheduling
for Law Firms

Be available for your clients anytime. In the legal industry, every call is an opportunity to assist a client in need. Vida’s AI-powered call answering ensures your firm is always accessible, enabling you to manage consultations, schedule appointments, and provide outstanding service—day or night.

Talk to an AI Expert

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Call the Vida Demo Agent

Stop Missing Calls, Start Building Trust

Deliver seamless communication for superior client service. Clients expect support from their first interaction. Vida ensures that no call goes unanswered, providing a professional and reliable experience every time.

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24/7 Availability

Whether during business hours or after closing, Vida’s AI promptly answers calls, ensuring clients always feel supported.

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Effortless Scheduling

Clients can schedule, reschedule, or confirm consultations with ease, reducing administrative tasks for your staff.

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Professional First Impression

Vida’s AI agents mirror your firm’s professionalism and dedication to clients, ensuring every caller feels respected.

SMART

Smart Scheduling, Tailored to Your Practice

Vida integrates seamlessly with your scheduling tools, allowing clients to book appointments effortlessly. From initial consultations to follow-up meetings, Vida keeps your calendar organized, so your team can focus on delivering exceptional legal services.

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Text message conversation scheduling call with Justice Law paralegal

precise

Simplify Client Inquiries with Precision

Let Vida handle repetitive calls, such as inquiries about office hours, case updates, or billing questions. More complex matters are routed to the appropriate team member, ensuring every call is addressed efficiently while freeing up your staff to focus on critical legal work.

HELPFUL

Create Memorable Client Experiences

Deliver the kind of service that builds trust and loyalty. Vida’s AI interacts with clients in a professional and empathetic manner, ensuring each experience is personalized and supportive. By reducing wait times and enhancing communication, Vida transforms how clients experience your firm.

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CONNECTED

Elevate Client Data Management

Managing client communication shouldn’t be a burden. Vida’s AI automatically organizes and documents interactions, ensuring data accuracy and seamless integration with your case management system. Spend less time on admin tasks and more time focused on client success.

Improve Revenue Across Your Business

Answer every call, automate operations, and give your customers AI agents that work — billed on your invoice.

Get Started Today

Why Automotive Businesses
Choose Vida

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Customizable Call Flows

Tailor Vida’s AI to meet your firm’s unique processes.

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Seamless Integration

Sync with your case management tools for efficient workflows.

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Actionable Analytics

Gain valuable insights to improve client communication.

Multi-Language Support

Serve a diverse client base with AI that speaks their language.

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Scalable for Any Firm

From solo practitioners to large firms, Vida adapts to your needs.

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Data Privacy Compliance

Keep client data secure with enterprise-grade protection.

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Frequently Asked Questions

Get answers to common questions about deploying AI agents.

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