Let’s Build Your First AI Agent, To Work.

Discover how AI Agents can transform customer communication and operations across your business. Get a personalized walkthrough of the Vida OS and see it in action.

Review your current customer communication challenges
Identify quick-win use cases for AI Agents
See how Vida connects to your existing tools and systems
Understand deployment timelines and ROAI

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🇦🇫 Afghanistan (‫افغانستان‬‎) +93
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🇿🇼 Zimbabwe +263

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Trusted by teams building high-volume communication AI products and AI service offerings.

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Why Enterprises Choose Vida

Enterprises of all shapes and sizes choose the Vida AI Agent OS to achieve ROAI. Vida AI phone agents can be deployed quickly and come with the tools you need to customize your communications, monitor your customers, and scale your business.

Customizable Call Flows

Tailor Vida’s AI to reflect your unique communications and operations businsess needs, with flexible routing, prompts, and escalation paths.

CRM and Tool Integration

Streamline workflows by connecting the Vida AI Agent OS to your existing tools, syncing data, and triggering actions without leaving your stack.

Multi-Language Support

Easily connect with customers and leads in their preferred language, serving global audiences with localized messaging and dynamic detection.

Scalable Solution

No matter the size of your enterprise, Vida scales to meet your needs, from pilots to millions of interactions with predictable performance and costs.

Performance Analytics

Vida provides built-in, detailed insights to monitor customer performance and usage, with trends, alerts, and drill-downs to optimize outcomes.

Robust Security

Protect customer data with enterprise-grade security and compliance, including encryption, role-based access, and comprehensive audit trails.

Frequently Asked Questions

Get answers to common questions about deploying AI phone agents.

What is Vida?

Vida is the AI Agent Operating System — a platform for building and managing AI omnichannel phone agents. Whether you’re a small business or an enterprise, Vida Agents answer calls, texts, and messages instantly, 24/7, with enterprise-grade reliability.

What is an Omnichannel Agent?

All Vida Agents are omnichannel by default. That means they can send and receive communications across multiple channels — including voice phone calls, texts, emails, web chat, and even web calls. No matter where your customers reach out, your agent can respond instantly and consistently.

What is an AI Agent Operating System?

An AI Agent Operating System (OS) is a complete suite of tools that lets you and your team create, deploy, and manage AI agents across every channel. It includes everything needed to build agents, sync agents, connect data sources, monitor performance, and scale securely — all in one place. The OS powers your agents and gives your team and enterprise full control over how they work.

What is a Vida number?

A Vida Number is your dedicated AI-powered phone line. Every call or text to this number goes directly to your Vida Agent, so your business is always reachable. By signing up for a Vida subscription, you will have the option to select a local Vida number.

What can Vida Agents do?

Vida Agents can do whatever you tell them to do. Common use cases include qualify leads, schedule appointments, handle support requests, handle intake forms, triage leads, after-hours support, and much more. They integrate with your existing tools to keep everything in sync, giving your team more time to focus on what matters.

How do I create a Vida Agent?

To create a Vida agent simply describe what you want your agent to do, choose a number, and you’re ready to go. Vida’s no-code interface handles the rest. No setup complexity, no coding required.

Can Vida work with my existing business systems?

Yes. Vida connects to your calendars, CRMs, ticketing systems, webhooks, and can even work with custom integrations through our API and native connectors. Your agents fit seamlessly into your workflow, not the other way around.

Is my phone number safe with Vida?

Yes. You can forward calls to Vida to protect your main line from spam and missed calls. Your number stays yours. Vida simply ensures it’s always answered.

Can I use Vida with my existing cell number?

Yes. You can forward calls from your mobile number to your Vida Agent. Contacts will still reach you directly, while new or unknown callers can be routed to your agent. Setup takes just a minute in the OS.

Can my Vida Agent handle text messages sent to my personal cell number?

No. Your Vida Agent can only send and receive texts through your dedicated Vida Number. However, you can still forward calls from your personal number to your agent for full call coverage.

Is Vida HIPAA compliant?

Yes. Vida signs BAAs and Vida’s infrastructure and data-handling processes are designed to meet HIPAA requirements for safeguarding Protected Health Information (PHI). We maintain strict encryption, access control, and audit protocols to ensure compliance for healthcare-related use cases. All ePHI is redacted and not stored on HIPAA accounts.

Is Vida SOC2 certified?

Yes. Vida undergoes regular independent SOC 2 Type II audits to verify that our systems meet rigorous standards for security, availability, and confidentiality. These reports confirm that Vida follows industry best practices for data protection and operational integrity.

Does Vida manage telecom compliance?

Yes. Vida abides by all STIR/SHAKEN and TCR policies, and automatically manages telecom and messaging compliance. This includes carrier registration, A2P 10DLC verification, and opt-in/opt-out handling — to keep your communications compliant with FCC, TCPA, and carrier regulations. This ensures your agents operate legally and reliably across all supported channels.

Can outbound calls be made from the agent?

Yes, outbound calls can be made using the Vida OS. Outbound calls can be initiated via API, CRM Integration, or via the front-end UI using a .csv file.

Can outbound SMS/text messages be sent from the agent?

Yes, outbound text messages can be sent using the Vida OS. Outbound text messages can be initiated via API, CRM Integration, or via the front-end UI using a .csv file.

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Vida is the AI Agent Operating System. We specialize in rapid deployment and speedy ROAI with solutions for the enterprise, reseller, and white label customers.

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