AI WORKFORCE
Hire an AI employee
The AI workforce that delivers outcomes. Goal-focused, intelligent, and ready to take on the work that moves your business.
AI Employee Catalog
AI Receptionist
Answer calls, texts, and emails, capture new inquiries, and route each request to the right person.
AI Sales Representative
Qualify inbound leads, follow up with prospects, and book sales conversations for your team.
AI Call Recovery
Follow up on missed calls, reconnect with interested customers, and turn lost inquiries into appointments.
AI Appointment Setter
Find a time that works, book and reschedule appointments, and send confirmations and reminders.
AI Customer Service
Answer routine questions, resolve common requests, and escalate issues with the context your team needs.
AI Operations Assistant
Handle recurring tasks in your business tools, update records, and keep everyday workflows moving.
AI Accounts Receivable
Follow up on unpaid invoices, answer billing questions, and keep your team informed of payment status.
AI Intake Specialist
Collect customer details and required information, then prepare a complete intake for your team.
AI Dispatch Coordinator
Capture job requests, coordinate technician schedules, and keep customers updated as work progresses.
FREQUENTLY ASKED QUESTIONS
Questions before
you hire an AI
employee?
A Vida AI Receptionist Agent answers inbound calls and texts, captures the reason for contact, completes approved front-desk tasks, and routes exceptions to the right person or workflow.
Yes. The agent can provide 24/7, after-hours, weekend, and overflow coverage according to the hours, channels, consent rules, and escalation paths you approve.
The agent can collect approved details such as name, contact information, intent, urgency, account or location information, and any fields your team requires before booking or routing.
Yes. With access to your connected scheduling system, the agent can offer approved times, book or reschedule appointments, and record the outcome using your availability and appointment rules.
Yes. Your team defines the routing criteria. The agent can transfer qualified callers, route requests by department or location, or escalate complex situations with the captured context attached.
It can answer routine questions using the approved information you provide, including hours, locations, services, availability, policies, and next steps. Out-of-policy questions are escalated.
Yes. With the permissions you provide, the agent can create or update approved records, add notes and dispositions, and record bookings, transfers, and follow-up tasks.