Recover More Health & Wellness Sales. Automatically.

Customers explore a treatment, wellness program, supplement, or subscription, start checkout, and leave before completing their purchase. Vida Recovery as a Service uses AI agents to detect the drop-off, follow up across voice, SMS, email, and chat, answer approved product and program questions, and guide each shopper back to checkout, consultation, or a sales conversation.

Turn Every Abandoned Cart Into a Second Chance

  • Recover abandoned carts, unfinished checkouts, and dropped forms. Start the right follow-up when a shopper leaves before ordering, subscribing, or booking.
  • Follow up across voice, SMS, email, and chat. Re-engage customers on approved channels when a cart, form, inquiry, or booking event occurs.
  • Answer product and program questions and qualify interest. Use approved information about treatments, supplements, subscriptions, pricing, availability, and next steps.
  • Resume checkout, book a consultation, or connect a specialist. Give every customer a clear path to complete the purchase or speak with your team.
  • Measure every recovery outcome. Track completed orders, new subscriptions, booked consultations, qualified leads, warm transfers, and follow-up results.

Build Your Health & Wellness Recovery Plan

In 20 minutes, identify where customers drop out and map how a Vida AI agent can recover sales across your approved shopping, booking, and support workflows.
As Seen On
Built for health and wellness brands turning existing demand into completed orders, subscriptions, and booked consultations.

Recovery as a Service, Paid by Outcome

Define the result that matters and put the agent to work. With outcome-based billing, you pay when the agent completes the agreed commerce or sales recovery outcome.
1

Set the Goal

Choose the result that matters, such as a completed order, new subscription, booked consultation, qualified opportunity, or warm handoff.
2

Pay Per Performance

Pay for agents that do the work and meet the agreed goal, not for time spent, random tokens, or simple activity.
3

Track Every Outcome

See what work the agent completed, escalated, or handed off so performance and cost stay clear.
Diverse group of people wearing headphones in circular portrait style

The Cart Was Abandoned. The Sale Continues.

Vida AI agents take on the work between product discovery and purchase. They work inside configured commerce and sales systems, follow approved brand, outreach, and safety rules, and hand complex questions.

What AI Agent Can Do

  • Respond to shopping inquiries and abandonment events, 24/7. Cover after-hours demand, weekend shopping, and overflow across voice, SMS, email, and chat.
  • Qualify interest and route customers. Ask approved questions, capture relevant context, and route each person to the right product, program, subscription, or specialist.
  • Recover carts and unfinished checkouts. Follow up when a shopper leaves a treatment, supplement, subscription, or wellness purchase before completion.
  • Book, confirm, and recover consultations. Work through connected calendars to schedule product, sales, or care conversations, manage changes, and re-engage cancellations or no-shows.
  • Coordinate follow-up and sales handoffs. Keep the opportunity moving across marketing, ecommerce, sales, customer support, and care teams without losing context.
  • Provide concierge shopping assistance. Answer approved questions about products, subscriptions, pricing, shipping, and next steps; share secure links; and guide customers back to where they left.

Benefits of the Vida AI Agent OS

  • More completed orders. Put existing demand back into motion before it disappears into abandoned carts, unfinished forms, or unanswered questions.
  • Faster commerce follow-up. Start the approved workflow when an abandonment or inquiry event occurs, including after hours and during demand spikes.
  • Less manual chasing. Give repetitive outreach, qualification, booking, and order-status updates to an agent while your team handles conversations that need human judgment.
  • Controlled execution. Define what the agent can say, read, write, send, complete, and escalate. Keep sensitive health, payment, and clinical questions with the appropriate people.
  • Reviewable recovery operations. See what the agent attempted, completed, handed off, and recorded for each customer or opportunity.
  • Revenue recovery measurement. Track completed orders, new subscriptions, booked consultations, qualified opportunities, warm transfers, and follow-up completion.
Recovery as a Service turns follow-up into completed orders, subscriptions, and booked consultations.
Get Started

Put an Agent on the Sales Work That Gets Left Behind

Each workflow begins with a shopping, sales, or abandonment event and ends with a completed order, new subscription, booked consultation, clear handoff, or recorded disposition.

Vida AI Agent Workflows

Cart and Checkout Recovery

Re-engage customers who add a treatment, supplement, subscription, program, or wellness product to their cart but leave before completing checkout. Guide them back to the approved purchase flow.

Sales Inquiry Follow-Up

Follow up on unanswered calls, product questions, form submissions, chat requests, and other buying signals. Answer approved questions and keep the opportunity moving.

Lead Qualification and Routing

Ask approved sales and administrative questions, capture the relevant context, and route each opportunity to the right product, program, subscription, or specialist.

Consultation Booking and Recovery

Book sales, product, or care consultations through connected calendars, confirm attendance, manage reschedules, and follow up on cancellations or no-shows.

Concierge Follow-Up

Explain approved product, pricing, subscription, and shipping details, share secure links, answer administrative questions, and guide customers through the next purchase step.

Sales Team Handoff and Escalation

Connect qualified or complex opportunities to the right salesperson, product specialist, support representative, or care team. Transfer the conversation and captured context so the customer does not have to start over.

Vida AI Agent Features

Omnichannel Sales Communication

Coordinate voice, SMS, iMessage, email, and chat in one workflow. Move from a message to a call, or follow a call with a text, without losing context or patient information.

Automated Retry Cadences

Continue appropriate follow-up after unanswered calls, voicemail, dropped forms, and unfinished goals. Detect voicemail and leave a clear reason to respond.

Attended and Warm Transfers

Continue appropriate follow-up after unanswered calls, voicemail, incomplete intake, and unfinished goals. Detect voicemail and leave a clear reason to respond.

HIPAA Ready

Vida supports HIPAA-regulated use cases through designated HIPAA-enabled
configurations, ensuring your patient and client data stays secure.

Event-Triggered Outreach

Start outreach from form events, scheduling changes, CRM updates, APIs, or webhooks. Keep every action within configured hours, permissions, and escalation rules.

Goals, Metrics, and Reporting

Measure more than answered calls. Track completed intakes, booked appointments, recovered appointments, routing outcomes, follow-up activity, and conversion bottlenecks.

Health & Wellness Cart Recovery FAQs

Common questions about recovering abandoned carts, following up with shoppers, and giving health and wellness brands control over every sales workflow.