AI BDC for Dealerships: Answer Every Call, Follow Up Every Lead, Recover Every Decline.

Vida AI agents give your dealership always-on BDC coverage: every inbound call answered, every declined RO followed up, and every aged lead worked automatically. No hiring. No retraining. No gaps.

AI BDC Agents for Auto Dealerships Handle:

  • Inbound call handling: identify the caller, capture their need, and route to the right department, every call, and every time.
  • Declined service recovery: automatically follow up every declined RO with outbound calls that reschedule appointments and recover revenue that would otherwise sit untouched.
  • Lead follow-up: contact every inbound lead in under 5 minutes, 24/7, before competitors pick up the phone and before the lead forgets they submitted a form.
  • Aged lead reactivation: work 30, 60, and 90-day leads your CRM has written off. Vida dials them so your team doesn't have to.

Book Your AI Strategy Call

In just 20 minutes, build a plan for how an AI BDC agent can work at your dealership.
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Trusted by dealerships and dealer groups running high-volume AI BDC automation.
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AI Agents that call, text, and work.

Give your AI BDC agents super powers by using Vida's computer enabled AI Agents.

What Your AI Agent Can Do

  • Answer every inbound call with live routing, caller ID lookup, and department transfer. Available 24/7, including after hours and weekends.
  • Recover declined service revenue by automatically calling every customer who declined an RO and rescheduling before the opportunity disappears.
  • Contact new leads in under 5 minutes. Reach every internet lead before competitors do, any time of day or night, with a personalized outbound call or text.
  • Reactivate aged and cold leads. Vida dials 30-, 60-, and 90-day leads sitting in your CRM without your team lifting a finger.
  • Sync call outcomes to your CRM. Vida logs notes, updates records, and creates follow-up tasks in CDK, Reynolds, VinSolutions, or DealerSocket automatically after every interaction.
  • And Much More!
    ‍‍    Vida AI agents have a ton of skills to use and are ready to go!

Benefits of Using the Vida OS

  • Integrates with your DMS and CRM. Native connections to CDK, Reynolds & Reynolds, VinSolutions, DealerSocket, and Dealertrack keep data in sync without manual entry.
  • TCPA and FCC compliant by default. Consent verification, opt-out handling, and full call audit trails are managed automatically so your store doesn't carry compliance risk.
  • SOC 2 Type II certified with enterprise-grade security, scoped access controls, and production-ready infrastructure and security that meets dealership group standards.
  • Usage Monitoring & Billing
    ‍    Track agent activity, costs, and performance across customers or teams.
  • Always on, no turnover, no retraining. Your AI BDC runs 24/7 across voice, SMS, and email with no shift coverage gaps, sick days, or attrition.
  • Live in under two weeks. Connect your systems, configure your workflows, and go live without custom engineering or IT resources.
Never worry about infrastructure, security, or scale.
Get Started

More than Communication, Automation.

Vida AI agents come secure and ready to work.
Create custom workflows, or leverage built in skills to optimize your business and deploy quickly.

Vida Operator Features

Dealership Ready

Vida AI Agents are ready to be deployed for any auto dealership.

Browser Control

Navigate web apps, submit forms, and update dashboards automatically.

CRM Automation

Create, update, and clean CRM records in real time based on conversations and events.

Email Automation

Search inboxes, respond to messages, and trigger follow-ups automatically.

Messaging

Send and receive messages via WhatsApp, Slack, Discord, and communication channels.

Voice Actions

Trigger outbound calls, capture call data, and execute workflows from phone interactions.

Data Retrieval

Pull information from APIs and databases to answer questions or complete tasks.

Social Engagement

Monitor and respond to customer messages on platforms like X, Facebook, or Instagram.

Task Management

Create, assign, and update tasks in systems like Todoist or project tools automatically.

Payment Requests

Securly, generate payment links, send reminders, and process confirmations.

Multi-Step Workflows

Trigger conditional logic sequences based on calls, messages, forms, or CRM updates.

File & Document Actions

Generate proposals, update documents, and process uploaded files automatically.

Webhook & API Execution

Trigger external systems and internal services through secure function calls.

Transcription & Summaries

Convert calls or voice input into structured notes and actionable summaries.

Custom Skill Extensions

Extend agent capabilities with additional skills for industry-specific workflows.

AI Agent FAQs for Auto Dealerships

Get answers to common questions about deploying AI agents.