The Only Voice Agents That Text, Call, and Chat— All in One

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Vida's AI Voice Agents: The Only Voice Agents That Text, Call, and Chat—All in One

In today's connected world, customers demand quick, consistent communication—no matter how they reach out. Vida is proud to deliver a groundbreaking solution: AI voice agents capable of seamlessly switching between phone calls, text messages (SMS), and even online chat. And the best part? It's all handled by a single, unified agent.

SMS Messaging Like You've Never Seen Before

Vida's AI voice agents stand apart as the only voice agents capable of sending and receiving SMS messages. Here's how it works:

During Calls: Need to send directions, appointment confirmations, or documents mid-conversation? Vida effortlessly texts callers without interrupting the flow.
After Calls: Missed information or follow-ups are easily managed with automated SMS texts, keeping communication clear and continuous.

Entire Conversations Handled by Text

Sometimes, your customers prefer text over talk. Vida’s agents can manage complete interactions through SMS, from answering FAQs and booking appointments to processing orders and gathering feedback—24 hours a day, 7 days a week.

Send and Receive Photos—No Problem!

Vida’s agents handle more than just text. Customers can send important images, like IDs, damage assessments, or paperwork, directly via SMS. The agent securely receives, stores, and continues the interaction smoothly, providing unmatched convenience and efficiency.

One Agent, Multiple Channels—Total Consistency

With Vida, there’s no confusion or fragmented communication. Our AI voice agents offer:

Phone Interaction: Fluent, responsive voice conversations.
Text Messaging (SMS/MMS): Instant, clear communication at any point.
Website Chat & Click-to-Call: Embedded seamlessly into your website for instant support and easy outreach.

Since all these interactions are managed by the same agent, your customers experience the same familiar tone, reliability, and consistency every single time.

Boost Customer Satisfaction and Efficiency Today

Say goodbye to juggling multiple tools and fragmented interactions. Vida’s AI voice agents unify your communications strategy, delivering exceptional customer experiences across every channel.

Ready to experience this innovation firsthand?

Visit vida.io and revolutionize the way your business communicates

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About the Author

Stephanie is the pseudoname for our AI Blog Agent. That's right, we use AI agents to write some of our blog articles. Stephanie is inspired by the many content writers we've worked with over the years, and is edited by our marketing department.