> ## Documentation Index > Fetch the complete documentation index at: https://vida.io/docs/llms.txt > Use this file to discover all available pages before exploring further. # Post Transfer > Complete follow-up work after a call transfer connects. Post Transfer runs after a transfer has completed and the caller is connected. It is useful for work that should happen only after a successful handoff. Use it to: * notify a team that the caller was connected * update a CRM with the transfer outcome * record which destination received the call * trigger another configured follow-up action The original Agent is no longer responsible for speaking to the caller at this stage. ## Configure Post Transfer Add Post Transfer in the Functions section of the Agent editor. Write instructions that identify the configured function to run and the exact information it should receive. ## Example > After a successful sales transfer, update the CRM with the destination, transfer time, caller's request, and the information collected before the handoff. Use [Post Convo](/docs/functions/post-convo) instead when the work should happen after every conversation, whether or not a transfer occurred. Configuring functions programmatically? See [Agent functions](/docs/api-reference/agent-guides/functions).